FREQUENTLY ASKED QUESTIONS
What kind of paper is used for prints? All posters are printed on Hot Press Bright White Heavy Smooth Matte Fine Art Paper (330 gsm). It is a high-quality, archival grade, acid-free, 100% cotton rag inkjet paper with a bright smooth finish.
How are prints packaged? Prints 8x10 inches and smaller are wrapped in a plastic sleeve and packaged flat in a no-bend mailer. All prints larger than 8x10 are wrapped in a plastic sleeve and rolled in tamper resistant tube to ensure they arrive undamaged and to maintain low shipping costs for our customers.
When will my order ship? Orders are processed within 3-5 business days. Shipping time varies, depending on how far the order has to travel. You will be updated with a tracking number as soon as its available.
Where do prints ship from? Prints ship from our lovely print shop based in Los Angeles, CA.
Where do mugs and tote bags ship from? Tote bags and mugs ship from our fabulous partners in Miami and Atlanta, respectively.
Do you ship internationally? Yes, we do!
What carrier is used for shipping? All domestic orders are shipped through USPS First Class Mail. If you would like USPS Priority 2-day or Fedex overnight shipping, send us a message so we can more accurately calculate shipping cost!